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Scott Tran

  • — Founder of Support Driven
  • — San Diego, United States

Scott Tran is the founder of Support Driven, a community dedicated to Customer Support, with over 10,000 active members.

It’s a place for customer service professionals from all industries and at any stage of their careers to network, seek advice, and talk shop.

The Support Driven community comes together to organize SD Leadership Summit and SD Expo. SD Leadership Summit brings together Heads of Support and Senior Leaders to navigate the challenges of running Customer Support Departments. SD Expo is a multi-track conference that where specialists and leaders across the Customer Support Department come together to share best practices.

Scott’s drive to create an inclusive, all-encompassing community has benefitted support folks far and wide.