The Menu
Carefully prepared by our chef de cuisine, Klaus, for an immaculate conversation review experience.
Monthly
Yearly
Kibbles with Broccoli
Everything you need for a healthy QA and conversation review process
€12
Per user, per month
- Unlimited Conversation Reviews
- Unlimited Integrations
- Customizable Scorecards and Weighting
- Multiple Rating Scales new
- Grading Calibration coming soon
- Agent, Grader, Manager Access
- Dashboards and Reporting new
- Chrome and Firefox Extension
- Slack Integration
- CSV Export
- Dedicated Customer Success Manager
- Dedicated Channel in Klaus' Slack
- Additional Security Options
- Salesforce Integration
- Data Warehouse Integration coming soon
- Custom Integration Development
- SAML SSO
Tuna Deluxe
For teams with sophisticated needs - Klaus has got you covered, personally
Custom pricing
- Unlimited Conversation Reviews
- Unlimited Integrations
- Customizable Scorecards and Weighting
- Multiple Rating Scales new
- Grading Calibration coming soon
- Agent, Grader, Manager Access
- Dashboards and Reporting new
- Chrome and Firefox Extension
- Slack Integration
- CSV Export
- Dedicated Customer Success Manager
- Dedicated Channel in Klaus' Slack
- Additional Security Options
- Salesforce Integration
- Data Warehouse Integration coming soon
- Custom Integration Development
- SAML SSO
All paid plans have unlimited team size and are billed per user in workspace. Free plan is available for up to 10 conversation reviews per week.
More than 70 users? Get in touch!
Sides included with all the mains:
- Integrations with 12 help desk software and CRMs
- Roles for different review setups
- 5-star email and chat support
- OAuth via Google and Slack
- Advanced security features, full GDPR compliancy
- Open API
Frequently Asked Questions
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How long does it take to set up my account?
Minutes, literally. We have a background in building self-service systems with cunning UX. We also offer demos, and free setup consultations to all of our customers, regardless of the size.
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For whom do I have to pay for?
With Klaus, you only have to pay for the users who are connected to the platform - those who will be reviewing, reviewees (typically agents), and admins. This means that, for example, you can have 132 licenses with your help desk, but only 82 of them connected to Klaus.
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My integration is not listed, does this mean I can’t use Klaus?
We love building new integrations and we usually work quite fast. So do reach out to us to get more info. In the meantime, you can take advantage of our browser extension that allows for reviewing conversations anywhere (without the need to pull data into Klaus).
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What if I only do reviews once a year?
You only pay for the agents who are connected to Klaus. This flexible pricing model allows you to add or remove agents as you wish and pay accordingly.
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What happens if I remove or add users?
No need to worry, we only charge for accounts that you currently have connected to Klaus. Your billing adjusts automatically.