Acquiring new customers costs 68% more than upselling to existing customers. These 3 upsell hacks will make upsells a useful tool in your team’s sales kit.
Are 20% of your sales reps bringing 80% of your sales revenue? Sales email reviews will make everyone on your sales team perform like your top performers.
Here’s the list of the top 7 sales coaching tools that will help you improve your sales team’s performance with regular feedback.
Gain control over your sales results with quality assurance and coaching. Start reviewing your sales team's conversations with this free sales scorecard template right meow.
Sales Quality Assurance is a systematic way of analyzing your team’s sales conversations and emails to boost your sales results through coaching.
Here’s a free call center quality scorecard Excel template to make your quality monitoring processes easy and boost your customer satisfaction.
Customer Service Quality Assurance is a systematic means of coaching agents to improve support quality. Here's how to up a successful support QA program.
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Customer Satisfaction Score in action: three steps to improve CSAT through systematic quality strategies in your customer service team.