The Customer Service Quality Blog

Ideas, case studies, and tips for improving the quality of customer service.

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Comparing Support Quality Benchmark Figures 2021 vs 2022: 5 Biggest Takeaways

To better understand how the support landscape has changed and the direction in which things are trending, we thought it was the perfect time to compare the numbers from our recently published Customer Service Quality Benchmark Report 2022 with the findings from last year’s report.

Customer service 6 MIN READ