Back
Dan Gingiss
- — Keynote Speaker and Author
- — Chicago, United States
Dan Gingiss is a customer experience expert, keynote speaker, and podcast host with a passion for helping companies deliver exceptional experiences.
He has over 20 years of experience in CX and marketing, having worked with some of the world’s leading brands such as McDonald’s, Humana, and Discover.
Dan’s expertise lies in creating customer-centric strategies that drive loyalty, advocacy, and revenue growth. He is also an author of the best-selling books “The Experience Maker” and “Winning at Social Customer Care”.
From Dan:
“We don’t need everybody to be the same; we need everybody to bring their unique talents."
Read article
Meet other people changing the CX industry
Marlene Lee SummersVice President of Product Success at Salesforce
Kevin AlbersVP of Customer Experience at Slack
Leslie O’FlahavanAuthor and Professional Writing Coach
Jeff ToisterAuthor, The Service Culture Handbook
Rea AlducenteContent Creator
Shep HykenKeynote Speaker and NYT Bestselling Author
Chad HorenfeldtCustomer Success & Customer Experience Leader
Micah SolomonAuthor and Customer Service Consultant
Adrian SwinscoeAuthor, Speaker, and aspirant punk at Punk CX
Mercer SmithVP, CX Insights & Community at PartnerHero
Antonia J.A. HockFounder & Speaker
Colin ShawAuthor and Keynote Speaker
Declan IvoryVP Customer Support at Intercom
Scott TranFounder of Support Driven
Cait KeohaneSenior Vice President, Global Customer Advocacy at Zendesk
Thomas LairdAuthor and CEO of Expivia
Åsa NyströmVP of Customer Advocacy at Buffer
Tony WonPlayer Experience at ProbablyMonsters
Valentina ThörnerRemote Leadership Consultant and Author
Dhruba Roy ChowdhurySenior Director of Strategy and Operations at Rover.com
Kaitlyn GobielDirector of Customer Support at Wistia
Katalin FritzChief Customer and People Officer at Marley Spoon
Hosam HassanDirector of Strategy, CX Services at PartnerHero
Maxime ManseauCo-Founder and Customer Experience Officer at Birdie