Katalin Fritz

— Chief Customer and People Officer at Marley Spoon
— Berlin, Germany

As the Chief Customer and People Officer at Marley Spoon, Katalin is in charge of improving customer and team experience and retention, and managing the frontline customer and people operations.

Marley Spoon is a subscription-based weekly meal kit service, delivering pre-portioned ingredients for their most delicious recipes to over 375,000 customers worldwide. Marley Spoon cooperates with Martha Stewart in the US.

Katalin has a storied career in customer support: prior to Marley Spoon, she was Head of Customer Service Quality Assurance at Amazon, and Head of EMEA Commercial Database and Sales Support at Avis Budget Group.