Maxime lives and breathes SaaS customer support. He knows that with so much depending on customer interactions, every support team should be able to work with their clients as if they were sitting next to them.
This was the inspiration for co-founding Birdie. Birdie recreates this experience, remotely, and helps to troubleshoot customer issues through innovative tools that enhance your customer experience – bringing back the magic to 1-on-1 support.