Colin Shaw

— Author and Keynote Speaker
— Florida, United States

Colin Shaw is a renowned customer experience strategist, author, keynote speaker, and advisor of numerous Fortune 500 companies across various industries.

He’s the author of multiple books on the subject, including the best-selling “Building Great Customer Experiences,” which has been translated into several languages.

With a vast LinkedIn following of 295,000 people and over 80,000 subscribers to his newsletter, he’s one of the most influential figures in the world of customer experience. Colin’s unique perspective on the importance of customer emotions in shaping experiences has become a benchmark for organizations worldwide.