Marlene has a remarkable track record in customer success within the high-tech software industry. Her achievements include contributing to two successful company exits, holding three filed patents, and consistently driving strategic initiatives that yield measurable outcomes on a large scale.
At Salesforce, Marlene served as the Vice President of Product Success, leading a diverse global team of 500 highly skilled product success professionals. Her leadership and expertise were instrumental in ensuring the success of critical initiatives and maintaining customer satisfaction at the highest level.
Marlene is not only dedicated to excellence in her field but also a passionate advocate for diversity, equity, and inclusion. She finds great fulfillment in mentoring and coaching individuals on their professional journeys, helping them unlock their potential and achieve their career aspirations.