Cait Keohane

Cait is a 10+ year veteran who has had the unique opportunity to contribute to Zendesk’s growth story as they went from <$100M to well over $1B in revenue.

For the last 2.5 years she’s led Zendesk’s Customer Advocacy organization, a team of 500+, globally distributed CX professionals that service over 110,000 customers with a stunning 93% average CSAT.