“Some of the things that really stood out to me were: the integrations with Slack and Intercom, the easy binary rating system, the granular reporting/analytical features, and the transparent pricing.”Read case study
Make optimal staffing decisions, gain visibility into contact center performance, and unlock new ways to serve evolving customer needs.
Wix Answers puts all support channels under the same platform. So knowledge base, tickets, chats, and calls work together as one.
Looking for an Omnichannel, AI-driven, or Self Service solution for customer service? Freshdesk's got you covered!