Connect and display your Intercom account contents in a few clicks. Filter out tickets you’d like to see, review the conversations, and start leaving valuable feedback that helps agents develop.
Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.
“We continue to offer excellent support with a great CSAT score and impressive response times. But on top of this, we’re now sharing more information internally and providing ten times as much proactive advice between support agents than we did before,” explains Luis Hernandez, the VP of Customer Success at Geckoboard.Read case study
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Aircall is the phone system for modern business. Make customer experience a competitive advantage with skill-based routing, live call monitoring, and more.
Schedule a demo to learn how to boost the quality of your customer service team with conversation reviews on Klaus.