Connect and display your Intercom account contents in a few clicks. Filter out tickets you’d like to see, review the conversations, and start leaving valuable feedback that helps agents develop.
Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.
“We continue to offer excellent support with a great CSAT score and impressive response times. But on top of this, we’re now sharing more information internally and providing ten times as much proactive advice between support agents than we did before,” explains Luis Hernandez, the VP of Customer Success at Geckoboard.Read case study
LiveChat is a complete customer service platform that delights your customers and fuels your sales.
Front is the customer communication platform that combines emails, apps, and teammates into a single view.
Service Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions.
Schedule a demo to learn how to boost the quality of your customer service team with conversation reviews on Klaus.