Connect and display your Help Scout account contents in a few clicks. Filter out tickets you’d like to see, review the conversations and start leaving valuable feedback that helps agents develop.
Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.
Quality is something that the PandaDoc support team is not taking lightly, with first response times at below 20 min, and CSAT at 94%. Behind the industry-leading results, however, is rigorous and continuous work on quality tracking and ticket review.Read case study
Service Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions.
Elevio enables teams deliver contextual knowledge to customers, support agents, and internal teams. Create and deliver in-app content before your customers ask the same questions, and leave your team to focus on more complex customer questions.
LiveChat is a complete customer service platform that delights your customers and fuels your sales.
Schedule a demo to learn how to boost the quality of your customer service with the Klaus + Help Scout integration.