Connect and display your Help Scout account contents in a few clicks. Filter out tickets you’d like to see, review the conversations and start leaving valuable feedback that helps agents develop.
Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.
Quality is something that the PandaDoc support team is not taking lightly, with first response times at below 20 min, and CSAT at 94%. Behind the industry-leading results, however, is rigorous and continuous work on quality tracking and ticket review.Read case study
Kayako is a help desk software for personal and connected customer service. Deliver exceptional support in multiple languages across Live Chat, Email, Facebook, and Twitter.
Drift is a conversational marketing platform. Connect with your visitors instantly to build more pipeline, increase close rates, and retain customers.
Kustomer makes personalized, efficient, and effortless customer service a reality with real-time, actionable views of customers and conversations.
Schedule a demo to learn how to boost the quality of your customer service with the Klaus + Help Scout integration.