Connect and display your Drift account contents in a few clicks. Filter out tickets you’d like to see, review the conversations, and start leaving valuable feedback that helps agents develop.
Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.
Quality is something that PandaDoc support team is not taking lightly. With first response times at below 20 min, full resolution times at around 3 h and CSAT at 94%, they make sure no client is left unsatisfied.Read case study
Service Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions.
Front is the customer communication platform that combines emails, apps, and teammates into a single view.
LiveChat is a complete customer service platform that delights your customers and fuels your sales.
Schedule a demo to learn how to boost the quality of your customer service team with conversation reviews on Klaus.