Connect Drift to Klaus and transform your customer support quality assurance process. Review and rate your live chat interactions, track quality metrics with ease, and collaborate with your team.
Quality is something that PandaDoc support team is not taking lightly. With first response times at below 20 min, full resolution times at around 3 h and CSAT at 94%, they make sure no client is left unsatisfied.Read case study
Looking for an Omnichannel, AI-driven, or Self Service solution for customer service? Freshdesk's got you covered!
Front is the customer communication platform that combines emails, apps, and teammates into a single view.
Aircall is the phone system for modern business. Make customer experience a competitive advantage with skill-based routing, live call monitoring, and more.