Connect your Zendesk account with Klaus to review and rate any kind of Zendesk conversations: chats, emails, phone calls. Track quality metrics with ease and collaborate with your team.
Using Klaus, Glovo is able to: ✓ Deliver amazing experiences to customers in over 1,500 locations. ✓ Ensure their quality standards are met across different outsourced teams. ✓ Conduct an efficient QA process (Klaus cut their review time by 80%).
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