Connect and display your Zendesk account contents in a few clicks. Filter out tickets you’d like to see, review the conversations, and start leaving valuable feedback that helps agents develop.
Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.
The makers of WordPress.com pride themselves on some of the best customer service in the industry and to maintain that, they have built a robust peer to peer feedback system using the Klaus Zendesk integration for quality assurance.
Read case studySchedule a demo to learn how to boost the quality of your customer service with the Klaus + Zendesk integration.