Break down silos and unify your customer experience on one screen. This means you can review conversations that happen via phone, email, messaging app or chats and eliminate the chaos caused by having separate systems and screens.
Your most important client inquiries need special attention. Keep their quality high by measuring both quantitative and qualitative aspects of those interactions. You can set company-wide goals and standards to match your business needs.
Since Education Perfect switched to Klaus, their support QA time was cut in half. No need to navigate between different tools and tabs, no more waiting for the gigantic spreadsheet to load, no manual copy-pasting ever again.Read case study
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