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LiveChat + Klaus Intergration for Quality Assurance

The LiveChat and Klaus integration helps to deliver high-quality customer experience across all channels, be it email, chat, phone, or messenger.

Klaus is a conversation review platform for support teams that measurably improves service quality by making internal feedback easy and systematic.
LiveChat
LiveChat is a complete customer service platform that delights your customers and fuels your sales.

Transform your QA process

livechat klaus integration

Find and review tickets

Connect and display your LiveChat account contents in a few clicks. Filter out tickets you’d like to see, review the conversations and start leaving valuable feedback that helps agents develop.

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Measure internal quality and track trends

Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.

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How Wistia Set Up Customer Service Peer Reviews on Klaus

The people behind Wistia believe in the powers of amazing customer service - and that’s what they aim to provide to their customers, too.

Read case study

Give Klaus a go

Schedule a demo to learn how to boost the quality of your customer service team with conversation reviews on Klaus.