Connect and display your Freshdesk account contents in a few clicks. Create filters like "Random sample of Bob's last week's email conversations." Rate and comment conversations, and create custom rating categories.
Track quality metrics and collaborate with your team. Bridge gaps in knowledge, improve customer satisfaction. Onboard new agents better.
The people behind Wistia believe in the powers of amazing customer service - and that’s what they aim to provide to their customers, too.
Read case studySchedule a demo to learn how to boost the quality of your customer service with conversation reviews.