Connect and display your Helpshift account contents in a few clicks. Filter out tickets you’d like to see, review the conversations, and start leaving valuable feedback that helps agents develop.
Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.
From day one, EP has focused on offering excellent customer care, implementing internal conversation reviews, and fostering regular agent feedback Today, Education Perfect uses Klaus to boost their support performance with regular conversation reviews.Read the case study
Service Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions.
Kayako is a help desk software for personal and connected customer service. Deliver exceptional support in multiple languages across Live Chat, Email, Facebook, and Twitter.
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Schedule a demo to learn how to boost the quality of your customer service team with conversation reviews on Klaus.