Aircall + Klaus Integration for Quality Assurance

Integrate Aircall with Klaus and pave the way for more satisfying customer journeys. Quantify internal quality, get actionable metrics for team improvement and agent development, see trends over time.

Klaus measurably improves customer service quality by making internal feedback easy and systematic.

Aircall is the phone system for modern business. Make customer experience a competitive advantage with skill-based routing, live call monitoring, and more.

A fresh approach to customer service quality improvement.

Aircall Screenshot Klaus

Find and review tickets

Connect and display your Aircall account contents in a few clicks. Filter out tickets you’d like to see, review the conversations, and start leaving valuable feedback that helps agents develop.

Dashboard-screenshot-Klaus

Measure internal quality and track trends

Collect deep analytics and help teams share and collaborate on calls to allows agents and managers to make data-driven decisions.

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Get started today

Schedule a demo to learn how to boost the quality of your customer service with the Klaus + Aircall integration.

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