Welcome to the Fireside Chats with Klaus and Valentina. This episode’s guest Emilie Robert is an Enterprise Customer Success Executive at Zendesk.
Within the knowledge-packed 20 minutes, you’ll hear how Emilie managed to maintain warm relationships with her customers despite the pandemic, how being seen as a partner by your customers can make a world of difference, as well as the surprising parallels between film production and customer success.
Get cozy and enjoy! ☕️