Klaus is a customer service QA and conversation review tool that quality-oriented support teams love to use. Built by support folks for support folks, Klaus makes internal support evaluations and agent feedback processes productive and enjoyable.
Get a 14-day free trialKlaus is an essential support tool for teams that want to improve and maintain the quality of their customer service. Integrations with help desk solutions, easy filtering, custom scoring, and quick reporting bring efficiency to internal quality programs.