Klaus is an easy-to-use conversation review and support QA tool that teams love to use. Regular feedback boosts your agents' performance and increases customer satisfaction. Give Klaus a go and see what it does to your CSAT.
Get a 14-day free trialBuilt by support folks for support folks, Klaus is a tool that caters to the entire support team's needs from facilitating internal reviews and agent feedback to creating meaningful quality reports to share with managers.