Klaus is now a Zendesk company.
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Product
Features
360-degree feedback
Combine internal quality reviews with CSAT
AI-powered quality assurance
Achieve 100% coverage
WHAT’S NEW
Product updates 🚀
Stay up to date with our latest product news
Coaching & Learning
Give actionable feedback based on data
Analytics & Trends
Clearly see where you are underperforming
WHAT’S NEW
Product updates 🚀
Stay up to date with our latest product news
Resources
Blog
All about customer service quality. Written by cats.
Customer Stories
See how other teams use Klaus. Best practices, results and insights at your
paw
fingertips.
Ebooks
Wow, you can learn a lot about customer service quality here.
Podcast
Quality Conversations With Klaus is a customer service podcast featuring stories of companies that go the extra mile to create an exceptional customer experience.
Klaus' Courses ↗
Join Riley, Klaus' educational expert, in a virtual course for customer service professionals looking to boost their skills to the fullest potential.
Community ↗
Join our CX quality community an connect with and learn from experienced customer service professionals.
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