MaestroQA alternative & comparison

Make conversation reviews easy and enjoyable with Klaus, the quality assurance tool built by support folks, for support folks. Klaus includes all the features you need to improve and maintain your support quality, wrapped in simple and pleasant user experience.

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Why outstanding support teams opt for Klaus?

Compare Klaus with MaestroQA and choose for yourself

Klaus

MaestroQA

Average ROI (via G2)

6 months

20 months

Customizable scorecards

Calibration

Dynamic rating scales

Machine learning assistance

KPI dashboard

Agent coaching

Browser extension

Help desk integrations

17+

10+

Slack integration

SOC 2 certification

Average time to go live (via G2)

1 month

2 months

Unlimited cat puns

06/01/2022

Streamline your customer service quality assurance process with Klaus

Easy setup, no friction

Klaus offers an out-of-the-box solution, so that you can start doing conversation reviews as soon as you've connected it with your help desk software. Pull in conversations from Intercom, Zendesk, Help Scout, or other service providers and start giving feedback to your support agents straight away.

High customizability

Customize your conversation review scorecard based on your internal quality standards. Define which rating categories are critical for your business and give more weight to those that matter most to you. Set up as many scorecards as you need.