MaestroQA alternative & comparison
Make conversation reviews easy and enjoyable with Klaus, the quality assurance tool built by support folks, for support folks. Klaus includes all the features you need to improve and maintain your support quality, wrapped in simple and pleasant user experience.
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Why outstanding support teams opt for Klaus?
Compare Klaus with MaestroQA and choose for yourself
Klaus
MaestroQA
Average ROI (via G2)
6 months
20 months
Customizable scorecards
Calibration
Dynamic rating scales
Machine learning assistance
KPI dashboard
Agent coaching
Browser extension
Help desk integrations
17+
10+
Slack integration
SOC 2 certification
Average time to go live (via G2)
1 month
2 months
Unlimited cat puns
06/01/2022
Streamline your customer service quality assurance process with Klaus
Easy setup, no friction
Klaus offers an out-of-the-box solution, so that you can start doing conversation reviews as soon as you've connected it with your help desk software. Pull in conversations from Intercom, Zendesk, Help Scout, or other service providers and start giving feedback to your support agents straight away.
High customizability
Customize your conversation review scorecard based on your internal quality standards. Define which rating categories are critical for your business and give more weight to those that matter most to you. Set up as many scorecards as you need.
