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MaestroQA alternative & comparison

Make conversation reviews easy and enjoyable with Klaus, the quality assurance tool built by support folks, for support folks. Klaus includes all the features you need to improve and maintain your support quality, wrapped in simple and pleasant user experience.

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Why outstanding support teams opt for Klaus?

Compare Klaus with MaestroQA and choose for yourself

Klaus
MaestroQA
Price
from $13 mo/user
from $19 mo/user
Customer rating (G2)
4.8 / 5
4.5 / 5
Slack integration
Customizable rating categories
KPI dashboard
Agent coaching
Unlimited cat puns
Browser extension
Help desk integrations
17+
7+
09/10/2020

Streamline your customer service quality assurance process with Klaus

Ratings-screenshot-Klaus

Easy setup, no friction

Klaus offers an out-of-the-box solution, so that you can start doing conversation reviews as soon as you've connected it with your help desk software. Pull in conversations from Intercom, Zendesk, Help Scout, or other service providers and start giving feedback to your support agents straight away.

Filters-screenshot-Klaus

High customizability

Customize your conversation review scorecard based on your internal quality standards. Define which rating categories are critical for your business and give more weight to those that matter most to you. Set up as many scorecards as you need.

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Why you should consider Klaus?

  • "When I started using MaestroQA it was difficult to follow and I feel as if we should be able to share names not have the specific QA person be "hidden". I believe the reporting can be much better."

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Schedule a demo to learn how to boost the quality of your customer service with conversation reviews.