Make conversation reviews easy and enjoyable with Klaus, the quality assurance tool built by support folks, for support folks. Klaus includes all the features you need to improve and maintain your support quality, wrapped in simple and pleasant user experience.
Compare Klaus with MaestroQA and choose for yourself
Average ROI (via G2)
Dynamic rating scales
Machine learning assistance
Help desk integrations
SOC 2 certification
Average time to go live (via G2)
Unlimited cat puns
Streamline your customer service quality assurance process with Klaus
Easy setup, no friction
Klaus offers an out-of-the-box solution, so that you can start doing conversation reviews as soon as you've connected it with your help desk software. Pull in conversations from Intercom, Zendesk, Help Scout, or other service providers and start giving feedback to your support agents straight away.
Customize your conversation review scorecard based on your internal quality standards. Define which rating categories are critical for your business and give more weight to those that matter most to you. Set up as many scorecards as you need.