Klaus is at the forefront of the burgeoning customer experience market. Support teams in companies such as Epic Games, Wistia, and SoundCloud use Klaus to review & impurrrove their customer service quality.
We’re looking for an experienced Account Executive to ensure the Klaus club keeps growing.
The ideal candidate:
- 4+ years experience in full-cycle SaaS sales, from the first contact to closing(2+ years experience in the US market)
- Experience with a range of mid-market and enterprise companies, managing multiple levels of stakeholders
- Proven track record converting inbound leads and upgrading partnerships with existing customers
- Confidence building an outbound pipeline – from designing and implementing a key account strategy to finding creative ways to start conversations
- Collaboration with marketing to help concoct and execute successful campaigns/events
- Understanding of the value of partnerships within our ecosystem, agencies, and the customer service community
- Data-driven – maintaining high CRM standards to identify improvements and understand success
- Excellent verbal and written communication skills (we work in English)
- A team player with experience working remotely
- Is located within the timezone UTC-1 to UTC+4
- Preferred: Experience in CX
What you’ll be doing:
- We’re just getting started! You’ll play a crucial role in taking Klaus to the next level and building our go-to-market sales team.
- You’ll run the full sales cycle from discovery to signature.
- You’ll manage inbound requests and build outbound pipeline, targeting enterprise companies across America.
- Alongside our marketing and partnerships teams, you’ll travel to meet clients and attend events.
- Reporting to our Head of Sales in Amsterdam, your experienced colleagues hark from companies like Pipedrive, SurveyMonkey, Microsoft, and Zendesk. Klaus is a remote-first company with a team spanning Europe (and expanding!).
What we’re offering:
- Work in an exciting, rapidly-growing startup environment
- Remote-first culture – work from anywhere with colleagues from 13 different countries
- Base pay + meaningful stock option package
- Supported learning and development
- Mental health support
- Home office setup reimbursement
- Lots of cat gifs
Is this for you? Hit the button below to apply!