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Klaus for Enterprise

Use AI to pinpoint and fix gaps in your service. Achieve 100% coverage across agents, teams, BPOs, and languages. Create lifelong customers along the way.

You’re in a great bunch

Dreem
CSAT increased
13%
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G2
Return on investment
6 months
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ep
QA time decreased
50%
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Fastest ROI and implementation out of any quality management solution

Scaling your support team's efforts can be effortless

AI-POWERED QUALITY MANAGEMENT

Analyze and score 100% of your support tickets, automatically

Shift from evaluating 1-3% tickets to automatically analyzing the entirety of your customer interactions.
A screenshot showing AI-powered quality management features in Klaus.
NEXT-GENERATION FEEDBACK SURVEYS

Turn customer feedback into true insights

Open the gate for better feedback. Make it easy for customers to provide profound insights with AI-generated personalized conversation summaries & suggestive snippets.
A screenshot showing customer feedback surveys in Klaus.
ANALYTICS & TRENDS

Immediately understand what leads to the best and worst customer outcomes

Identify which agents are underperforming or which parts of the customer experience are failing.
A screenshot showing dashboards & analytics in Klaus.

The world’s top companies choose Klaus

  • Reduce the cost per ticket
  • Less escalations
  • Improve CSAT and FCR
  • Onboard new support reps 2x faster
  • Pinpoint problematic cases among millions of tickets

We're taking security seriously

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We have a

SOC 2

Type 2 certification
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We are

GDPR

compliant
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More than

2M

reviews done on Klaus

Connects with tools you already use

FREE DOWNLOAD

Customer Service Quality Benchmark Report

cx benchmark report