Klaus for Enterprise
Use AI to pinpoint and fix gaps in your service. Achieve 100% coverage across agents, teams, BPOs, and languages. Create lifelong customers along the way.
You’re in a great bunch
Fastest ROI and implementation out of any quality management solution
Scaling your support team's efforts can be effortless
AI-POWERED QUALITY MANAGEMENT
Analyze and score 100% of your support tickets, automatically
Shift from evaluating 1-3% tickets to automatically analyzing the entirety of your customer interactions.
NEXT-GENERATION FEEDBACK SURVEYS
Turn customer feedback into true insights
Open the gate for better feedback. Make it easy for customers to provide profound insights with AI-generated personalized conversation summaries & suggestive snippets.
ANALYTICS & TRENDS
Immediately understand what leads to the best and worst customer outcomes
Identify which agents are underperforming or which parts of the customer experience are failing.
The world’s top companies choose Klaus
- Reduce the cost per ticket
- Less escalations
- Improve CSAT and FCR
- Onboard new support reps 2x faster
- Pinpoint problematic cases among millions of tickets
We're taking security seriously
We have a
SOC 2
Type 2 certification
We are
GDPR
compliant
More than
2M
reviews done on Klaus
Connects with tools you already use
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Customer Service Quality Benchmark Report
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