Klaus' Courses: Setting Up The Purrfect Customer Service QA Program
Combine internal quality reviews with CSAT
AI-powered quality assurance
Achieve 100% coverage
Coaching & Learning
Give actionable feedback based on data
Analytics & Trends
Clearly see where you are underperforming
All about customer service quality. Written by cats.
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Wow, you can learn a lot about customer service quality here.
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Join Riley, Klaus' educational expert, in a virtual course for customer service professionals looking to boost their skills to the fullest potential.
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Win a pair of Klaus socks
(that may or may not boost your customer service quality)
Comes in a tin can.
No one will ever know it’s socks!
because when life gives you lemons, wear them on your feet!
Featuring the majestic
profile of Klaus,
carrier of constructive feedback and peaceful purrrrs.
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