Gain control over your contact center support quality with Klaus: listen to call recordings, find your team's areas of improvement, and provide constant feedback to encourage your agents to become better at what they do.
Get a free 14-day trialUsing Klaus, Glovo is able to ✔ deliver amazing experiences to customers in over 1,500 locations, ✔ ensure their quality standards are met across different outsourced teams, ✔ conduct an efficient QA process (Klaus cut their review time by 80%).
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