Klaus' Courses: Setting Up The Purrfect Customer Service QA Program
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Combine internal quality reviews with CSAT
AI-powered quality assurance
Achieve 100% coverage
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Give actionable feedback based on data
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Clearly see where you are underperforming
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Customer Service
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All about customer service quality. Written by cats.
Customer Stories
See how other teams use Klaus. Best practices, results and insights at your
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fingertips.
Klaus' Courses
Join Riley, Klaus' educational expert, in a virtual course for customer service professionals looking to boost their skills to the fullest potential.
Ebooks
Wow, you can learn a lot about customer service quality here.
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Join our CX quality community an connect with and learn from experienced customer service professionals.
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Klaus Bookmarklets
Drag the button to your bookmarks bar and you can open any conversation in Klaus straight from your helpdesk. This way you can start reviewing specific tickets in just one click.
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