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The Customer Service Quality Survey 2022

Brought to you by
KlausIntercomAircallSupport Driven

The world of customer support is changing and evolving. Teams are adopting new tools and strategies in order to provide world-class support. However, it's hard to understand what a good result actually looks like.

With your help, we’re creating a report to give an overview of customer service benchmark figures focused on quality:

Stay tuned, we are collecting our responses and will publish the findings very soon!

If you have any questions or comments about the survey, please get in touch β€” we’re always eager to elevate the conversation surrounding customer support, and the people doing this important work.

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