Customer Service Quality Benchmark Survey
2023 is around the corner 😲
For two years running, our benchmark reports have helped define how customer service teams tackle quality.
We're seeking input from teams far & wide (and near & narrow) to create an overview of how support teams work now, and what the future will look like for customer service.
- 100% anonymous
- Takes 8 minutes
If you have any questions or comments about the survey, please get in touch — we’re always eager to elevate the conversation surrounding customer support, and the people doing this important work.