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UX Designer

We’re looking for an experienced UX Designer to help us grow while keeping the user experience seamless and intuitive. If you enjoy creating user flows and wireframes, making sure that the logic behind any design is sound and intuitive - we would love to meet you!

Tallinn or remote UTC-1 to UTC+3

UX Designer

Klaus is a quality management platform for customer support teams that makes giving internal feedback easy and systematic.

Our hybrid team with offices in Tallinn has embraced the remote-first mindset from day one. We are growing quickly and are looking for a backend engineer to join our engineering team in Estonia or remotely from anywhere between UTC-1 and UTC+3.

What you’ll be doing:

  • working with product managers to determine requirements, articulating user needs and translating those needs into interaction models, user flows, storyboards, and UI specifications
  • refining existing user personas following the Jobs To Be Done Framework
  • analyzing customer interaction with our apps to determine pain points and opportunities
  • proactive user research both via surveys, chat, or exploration calls
  • creating wireframes to test with real (and potential) customers to validate ideas and co-creating the best user experience possible
  • enhancing the user experience making sure that the different parts of the Klaus ecosystem work well together for all user types
  • creating user flows and wireframes that can guide the design and development work from ideation to release

This job is for you if you:

  • have at least 4 years of experience as a UX Designer
  • enjoy taking existing structures apart to reassemble them in a more intuitive and user-friendly way
  • are great at communicating your ideas and decisions-process
  • are a pro at creating and communicating with wireframes and user flows
  • are familiar with agile methods
  • have the ability to take an idea from concept through to delivering something valuable to our customers
  • are invested into the end-user success as the ultimate success measure, considering their needs against our business requirements
  • thrive on complex UX challenges and keep up with digital design trends
  • are located between UTC-1 and UTC+3 time zone

What we’re offering:

  • Work in an exciting, rapidly growing startup environment
  • Remote-first culture – work from anywhere with colleagues from 8 different countries
  • Base pay + meaningful stock option package
  • Lots of cat gifs

If this is something for you, send your resume or a link to your LinkedIn profile to hiring@klausapp.com. Please add why we should pay extra attention to your application or anything else you’re proud of.

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