Support → Start-up, Episode 2: making the transition

Customer Service1 MIN READNov 6, 2018

Ok, so you have decided that you want to start your own thing. But how does one make the change from the safety of a day job to the rollercoaster life of startup? You know it - that is the topic of this episode.

In this episode:

  • What factors played into the decision of making a change
  • How to handle losing a regular salary
  • Choosing the right time to make the leap
  • Should you feel guilty about leaving your current team?

Support -> Start-up is a content series for the support community, hosted by Martin Kõiva (co-founder of Klaus) and Scott Tran (founder of Support Driven), where they discuss what it's like to start and run a companies with a background in customer support.

Check out the introduction video to the series here.

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