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Support → Start-up, Episode 1: The Idea

Customer service1 MIN READNov 25, 2018

The first is episode is all about the start-up idea. How do you know, if it’s the one to leave your day job for? Watch the episode to hear Scott and Martin’s take on it.

Also in this episode:

  • Loyalty programs for beer stands
  • Why Martin’s previous side project went nowhere in particular
  • The founding story of Klaus
  • How to tell if a start-up idea is really strong or you’re just too excited

Support -> Start-up is a content series for the support community, hosted by Martin Kõiva (co-founder of Klaus) and Scott Tran (founder of Support Driven), where they discuss what it’s like to start and run a company with a background in customer support.

Check out other episodes

Support → Start-up, Episode 1: The Idea

Support → Start-up, Episode 2: Making The Transition

Support → Start-up, Episode 3: Typical Questions on Starting a Business

Support → Start-up, Episode 4: What Should You Name Your Business?

Support → Start-up, 5: What’s Success And Failure in a Start-up?

Written by

Merit Valdsalu
Merit is the content writer at Klaus - though most of her texts have probably been ghostwritten by her rescue cat Oskar.

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